Lighthouse Sustainability securely stores information that you have given us about your contact details, your business and ways of working. We use this information to contact you with information that you have requested, to inform the advice we give you, set up requested services and to provide technical support to you when requested. If you would like a copy of the information we keep on your company or you would like us to delete all or part of it please contact us using the details below and we can arrange this for you.
Our contact details
Name: Emma Burlow
Address: Northcot, Hyde Lane, Newnham on Severn, Glos, GL14 1HQ
Phone Number: 07716 581 772
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Engagement in client work
- Contacts made via social media
- Employees or candidates
We use the information that you have given us in order to work with you efficiently and keep in touch.
We share this information with no other organisations or individuals.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
(b) We have a contractual obligation.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored at Northcot, Hyde Lane, Newnham on Severn, Glos GL14 1HQ.
We keep client contact information for the duration of the contract or relationship, or as agreed with the client for later communication purposes; and learner data (Name; job title and email address) for a maximum period of 2 years, or in agreement with the client.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk